The seller experience

If you've been added as a Ticket Seller, this page is for you. RaffleLink has built the booth around the assumption that selling tickets is your whole job inside the platform, so a few things work a little differently from a regular sign-in.

Signing in goes straight to the booth

When you sign in (or first accept your invite), RaffleLink takes you directly to the booth. You won't see raffle dashboards, organisation settings, or analytics — those aren't part of your role. What you get is the place-an-order screen, ready for the next supporter.

If there's no booth open for you to sell at, for example because the raffle is sold online only or its sales haven't started yet, you land on your My sales page instead. You can still grab your personal link there and see what it has brought in. See See your sales below.

If more than one raffle is open for you to sell on, you'll see a raffle switcher at the top of the booth — pick the one for the event you're at. The switcher shows only the raffles you can sell for, and only once each raffle's start date has arrived and while its sales aren't paused. It's not a list of everything the organisation runs.

What you can do

Place orders (the Place an order at the booth flow).
Manage the orders you've placed — view, edit a buyer's contact info, resend a confirmation, void an order. You see your own orders, not other sellers'.
Share your personal link — see below.
See your own sales on the My sales page, in person and through your link.

The booth menu has a Share My Link item. It opens a sheet with a link to the raffle page that's yours alone: online ticket sales that come through it are credited to you, counted alongside the orders you take in the booth. Copy it, share it with your groups, or use the phone's own share sheet where it offers one. Under the explanation, a running tally shows how your link is going, for example "So far: 12 tickets, $120 through your link."

The sheet also shows a QR code for the same link — made for the buyer standing in front of you with no cash: they scan it and buy online on the spot, and the sale still counts as yours. Your organiser can see everyone's totals — in-person and via-link — on their seller leaderboard, and you can see your own on My sales.

See your sales

My sales shows what you've sold for the organisation, raffle by raffle. Open it from My Sales in the booth menu. If no booth is open for you, RaffleLink takes you there when you sign in.

Each raffle shows three figures, in dollars and tickets:

Via your link: paid online orders that came through your personal link.
In person: the orders you took at the booth (cash, EFTPOS, Other and Tap to Pay).
Total: the two added together. These are the same figures as your row on your organiser's seller leaderboard.

A raffle that's on sale also has Copy My Link (and Share, where your phone offers it) so you can keep spreading the word. When the booth can take sales for that raffle, Open Ticket Booth takes you straight to it. Once a raffle stops selling, it shows the tally only, and a finished raffle stays on the page only if you sold something for it. Draft and cancelled raffles never appear.

A few things worth knowing:

Only paid orders count. A checkout the buyer didn't finish doesn't count, and a voided order drops off.
Paper ticket sales aren't included. The tally covers the booth and your link only.
Totals only. My sales doesn't show who bought, just how much and how many.
If no raffle is on sale right now, the page says No raffle open for selling and asks you to check with your raffle admin. Any raffles you've already sold for still show underneath.

My sales is part of the booth on the web. The Ticket Booth app doesn't show it, so sign in on the web to check your figures.

What you can't do

You can't edit raffle settings, prizes, tickets, payouts, or anything else outside the booth. If something needs changing on the raffle itself, ask an org admin or affiliate or, if you were invited by an organiser directly, ask them.

Switching raffles

If you're at an event running more than one raffle (or you switch between events on different days), use the raffle switcher in the booth header to pick which raffle you're selling for. It lists the raffles in your scope that have started and aren't paused, not every raffle in the organisation. Pick one, the page updates, and you're ready to take orders against the new raffle.

Switching organisations

If you've been added to more than one organisation as a Ticket Seller, the booth lets you switch between them too — the booth header has an organisation switcher beside the raffle one. Pick the organisation, then the raffle, and go.

Signing out

You sign out from the account menu, same as any RaffleLink account. Next time you sign in, you'll be straight back in the booth (or on My sales, if there's no booth open for you).

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