The seller experience
A walkthrough of life as a Ticket Seller — from sign-in to switching raffles.
If you've been added as a Ticket Seller, this page is for you. RaffleLink has built the booth around the assumption that selling tickets is your whole job inside the platform, so a few things work a little differently from a regular sign-in.
Signing in goes straight to the booth
When you sign in (or first accept your invite), RaffleLink takes you directly to the booth. You won't see raffle dashboards, organisation settings, or analytics — those aren't part of your role. What you get is the place-an-order screen, ready for the next supporter.
If your organisation has multiple raffles running with the booth enabled, you'll see a raffle switcher at the top of the booth — pick the one for the event you're at.
What you can do
- Place orders (the Place an order at the booth flow).
- Manage the orders you've placed — view, edit a buyer's contact info, resend a confirmation, void an order. You see your own orders, not other sellers'.
What you can't do
You can't edit raffle settings, prizes, tickets, payouts, or anything else outside the booth. If something needs changing on the raffle itself, ask an org admin or affiliate.
Switching raffles
If you're at an event running more than one raffle (or you switch between events on different days), use the raffle switcher in the booth header to pick which raffle you're selling for. The page updates and you're ready to take orders against the new raffle.
Switching organisations
If you've been added to more than one organisation as a Ticket Seller, the booth lets you switch between them too — the booth header has an organisation switcher beside the raffle one. Pick the organisation, then the raffle, and go.
Signing out
You sign out from the account menu, same as any RaffleLink account. Next time you sign in, you'll be straight back in the booth.