What Ticket Booth is and when to use it

The Ticket Booth is a separate, mobile-first workspace for selling tickets in person. When your raffle is live, you flip the booth on, hand a URL to whoever's running the table, and they can sell tickets at the event — alongside whatever online sales come in. Everything ends up on the same raffle.

When to use it

The booth shines when you're at an event with supporters in front of you:

• A fundraising dinner with tickets sold at the door.
• A community fete, race meet, or game day.
• A pop-up stand where someone hands over cash and you write them a ticket.

You don't need it for online-only raffles. If everything is sold through your raffle URL, the standard purchase flow has you covered.

Who runs the booth

Three kinds of people use it:

• Org admins and affiliates — usually setting things up, opening the booth at the start of an event, and overseeing orders.
• Ticket Sellers — a dedicated role for people who just sell at the booth. They sign in and land straight on the booth screen; they don't see raffle dashboards or org settings. See Add a Ticket Seller to your team.

How the money flows through the booth

This is the bit worth understanding up front, because it ties to how everything shows up in your analytics later:

• Today, booth sales are Cash & POS Sales. The seller marks each order as Cash, EFTPOS, or Other. The money is collected by your organisation directly — at the event, on the day. RaffleLink generates the ticket and emails the buyer their confirmation, but doesn't process the payment, so there's no platform fee on these sales.
• Stripe Tap-to-Pay is coming. Once it lands, you'll be able to take card payments at the booth through RaffleLink — those will count as RaffleLink Sales alongside online purchases, with the standard fee. Same workspace, just a different payment button on the day.

For the full money picture (RaffleLink Sales vs Cash & POS Sales, fees, payouts), see How the money works.