Orders
Everything you can do with the individual orders on your raffle.
Last reviewed 5 June 2026
The Orders page is your record of every purchase on the raffle — online and (if you run a booth) in person. It's where you go to look up a buyer, sort out a problem, or handle a refund.
View and search orders
Find an order, see ticket numbers, and tell online from booth sales.
Cancel an order and issue a refund
Voiding an order and how refunds work by payment type.
Update a buyer's contact information
Fix an email or address — and resend their tickets.
Resend a ticket confirmation
Get a buyer their confirmation email again.
Was this page helpful?