Track your payouts

You can see every payout — past, in-flight, and scheduled — from your raffle's Payouts page. It's the page you'll come back to when reconciling against your bank statement, or when someone in your org asks "did the latest payout come through yet?"

What you'll see

The Payouts page lists each payout with:

• Type — instalment, final, or adjustment.
• Status — pending, processing, sent, held, or failed.
• Period — the week the payout covers (for instalments).
• Amount — the net amount transferred, after the platform fee.
• A download link for the raffle's tax invoice (PDF).

Reading a remittance advice

When a payout is sent, you also get a remittance advice emailed to you. It's your record of what was in the payout:

• The period or raffle covered.
• The gross RaffleLink Sales.
• The platform fee deducted.
• Any Fee Assistance added by buyers.
• The net amount transferred to your nominated bank account.

Hand it to your bookkeeper or treasurer to reconcile against your bank statement.

Why a payout might be held

Occasionally a payout sits in a "held" state rather than going out on schedule. The most common reason is a bank account detail that needs verifying or correcting — for example, if your payout bank account hasn't been fully set up yet.

If a payout is held and you're not sure why, reach out to support@rafflelink.com — we'll explain what's happening and what (if anything) you need to do.

Cash & POS Sales don't appear here

A reminder: this page only shows the money RaffleLink is sending you. Cash and POS Sales from the booth aren't payouts — you collected that money directly, so there's nothing for us to send. You'll see those reflected in your analytics and reports, but not in Payouts.