How payouts work
When RaffleLink sends you the money, how it arrives, and what's actually in each transfer.
A payout is the transfer of your RaffleLink Sales (minus the platform fee) into your organisation's bank account. Cash & POS Sales aren't part of a payout — you collected them at the event, so they're already yours.
When you get paid depends on your state
There are two payout patterns, and which one applies comes down to the states your raffle operates in:
- Most raffles get a single payout after the draw. Your RaffleLink Sales (less the platform fee) are transferred once the raffle is drawn and settled. This is the default everywhere except Victoria and Western Australia.
- VIC and WA raffles are paid in weekly instalments. Because of how those states handle proceeds, raffles operating in VIC or WA receive weekly instalments while the raffle runs, plus a final instalment after the draw to reconcile anything outstanding. The benefit: money starts flowing before the raffle ends.
Why VIC/WA are different
Weekly instalments are the standard model for Victoria and Western Australia. If your raffle operates in those states, you'll see instalments by default — and you can switch to a single lump sum at the draw if you'd rather (see Lump-sum payouts). Raffles in other states are paid as a single payout at draw to begin with, so there's nothing to switch.
When the money arrives
From the time a payout is sent, allow 1–2 business days for the funds to appear in your account — it depends on your bank's clearance times. You'll get a remittance advice email for each payout with the breakdown of what's in it (see Track your payouts).
Where the money lands
By default, payouts go to the primary bank account on your organisation. If your org has more than one bank account on file, you can nominate a different account per raffle. See Multiple bank accounts.
What's in a payout
Each payout's remittance shows you:
- The period or raffle it covers.
- Gross RaffleLink Sales.
- Platform fee deducted.
- Any Fee Assistance buyers contributed (an inflow, not a deduction).
- The net amount transferred to your nominated bank account.
It's designed so you can reconcile a payout against your bank statement in under a minute. If anything ever looks off — or your bank receives money you can't trace — reach out to support@rafflelink.com.