Donation settings
The donations switch, your minimum gift, and the ABN behind tax-deductible receipts.
Everything you can change about donations lives in one place: Donations → Settings. There are three things on it, and most organisations never need to touch any of them.
Changes here have their own Save changes button. If you navigate away with something unsaved, you'll be asked first.
Accept donations
The switch that adds the Donate button to your public page and turns on your donate link.
It's on by default. If you'd rather not take donations, turn it off: your raffles are unaffected, and the Donate button disappears from your pages.
The switch is greyed out in two situations, with the reason shown underneath:
- You're fundraising for an individual. Gifts to a person aren't donations to an organisation and can never carry a tax-deductible receipt, so donations aren't available at all.
- Your page hasn't been claimed yet. The switch has no effect until your organisation claims the page a fundraiser set up on its behalf.
There's a third case the switch can't show you, because it isn't about the switch: if you haven't added a bank account for payouts, donations stay on but the Donate button stays hidden. The Donations section flags it with an Add bank account link. See Accept donations.
Minimum donation
The smallest gift a supporter can give you. It defaults to $10.
You can raise it, but not lower it: $10 is the platform minimum and applies to every organisation. Small gifts cost more to process than they're worth once card fees are covered, which is why the floor exists. The ceiling is $10,000, which is a guard against a slipped decimal point rather than a limit on generosity. A supporter wanting to give more than that is better served by talking to you directly.
Whole dollars only.
Raising your minimum is worth a thought rather than a reflex. It sets the bar for the smallest supporter you're willing to accept, and $10 gifts from many people often add up to more than a higher floor collects from a few.
Tax-deductibility
Not a setting so much as a status, shown here so you know what your donors are getting.
RaffleLink checks your ABN on ABN Lookup for a Deductible Gift Recipient (DGR) endorsement, and writes the answer onto each receipt. There's nothing to switch on: if your organisation is endorsed, your receipts say so.
If you have no ABN on file, this section shows a No ABN on file warning with an Add ABN button, which takes you to Settings → Organisation Details. Until it's there, receipts go out as thank-you emails rather than tax-deductible receipts.
DGR endorsement is never a prerequisite for taking donations. Plenty of organisations that aren't endorsed take gifts perfectly happily. It only changes the wording your donors receive. See Receipts and refunds.
What you can't change
A few things are platform-wide rather than per-organisation, so they're not on this page:
| The processing fee | 5.5%, including GST, offered to the donor on top of their gift. Never deducted from your money. |
| Whether donors can decline it | They can. The box is ticked by default; if they untick it, RaffleLink absorbs the cost and your payout is unchanged. |
| Payout timing | Weekly, with the same bank account and the same rules as your raffle payouts. |
| Receipt wording | Set by your DGR status at the moment of each gift. |